In a statement on Wednesday, the organization said slowing down the telephones via a recent software update was needed because the aging batteries in older phones were making devices to unexpectedly shut down.
Many iPhone users didn’t buy Apple’s excuse.
Some dictated the company was purposely reducing the performance of older phone models as a way of forcing customers to purchase the newer iPhone models.
Two several class-action lawsuits were filed in California and Illinois on Thursday claiming just that. In a federal suit filed in Chicago, five consumers claim Apple is engaging in “deceptive, immoral and unethical” applications in violation of customer protection laws, the Chicago News reported.
“Corporations have to actualize that people are complicated and that when people spend their hard-earned dollars on goods they expect it to perform as expected,” James Vlahakis, the attorney representing the plaintiffs in the Chicago suit, told the News.
“Instead, Apple appears to have covered and concealed why older phones were slowing down.”
In the California action, two law school students at the University of Southern California debate Apple installed the performance-stifling update without the device owner’s consent, the Mercury News reported.
The students, Stefan Bogdanovich and Dakota Speas, also claim Apple “deliberately interfered” with consumers’ iPhones, forcing users to “have to substitute iPhones, buy new batteries,” or lose “usage of their phone,” according to a copy of the lawsuit obtained by News.
Apple “breached the presumed contracts it made with Plaintiffs and Class Members by purposefully reducing the performance of older iPhone models when new models grow out and by failing to properly disclose that at the moment of that the parties entered into an agreement,” the suit reads.
While some people have looked out the company does offer its users a hard-to-find notice that informs them when their iPhone’s battery needs servicing, many demands the company could have been more obvious about its strategies.